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 Return policy

Last Updated June 14, 2017

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason you may return it to us for a  full refund only. Please see below for more information on our return policy.

 

Returns

All returns must be postmarked within 30 days of the purchase date. All returned items must be in New and unused condition, with all original tags and labels attached.

 

Return Process

To return an item, please email customer service at M.A.S-Boutique@Hotmail.com to obtain a Return Merchandise Authorisation (RAM) number. After receiving an RMA number place the items securely in it’s original packaging, and mail your return to the following address:

 

M.A.S-Boutique

Attn:  Returns

RMA#

53

Brighton East Sussex BN2 4RX

United Kingdom

 

Please note, that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 

Refunds

After receiving your return and inspecting the conditions of your item, we will process your return. Please allow at least 14 days for the receipt of your item to process your return.  Depending on your credit card company, refunds may take 1-2 billing cycles to appear on your credit card statement. We will notify you by email when your return has been processed

 

Exceptions

The following items cannot be returned:

• Custom orders

• Embellished items

• Altered items

• Repaired items

 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

 

Please note

• Sale items are final sale and cannot be returned.

 

Questions

If you have any questions concerning our return policy, please contact us at:

 07999963136 

M.A.S-Boutique@Hotmail.com